Frequently Asked Questions
Do you take insurance?
Our services qualify for patient reimbursement under most insurance plans. However, due to our commitment to confidentiality, we do not participate with any health insurance panels.
Depending on your health coverage, most plans allow you to apply for reimbursement using the billing statement we provide you with through our client portal. We are considered an “out-of-network provider.” Services may be covered in full or in part by your health insurance or employee benefit plan. Please check your coverage carefully by calling an insurance representative prior to your first appointment and asking the following questions:
Do I have mental health insurance benefits for outpatient psychotherapy?
What is my deductible and has it been met?
How many sessions per year does my health insurance cover?
What is the coverage amount per therapy session for an out-of-network provider?
Can I schedule online?
New clients should schedule an intake directly with their therapist or contact Lisa Luse for help determining the best therapist fit. Clients who have already completed an intake may schedule ongoing therapy sessions with their therapist here.
Where are you located? Is there parking?
We are located at 4963 Elm St., #100, Bethesda, MD 20814 in the Arlington and Elm Building. There is a parking garage across from our building, an above ground lot behind our building on Hampden Ln, and paid meter parking on the street.
If you require handicap access, there is an elevator at 4940 Hampden Lane.
Please note that although our suite is listed as Suite 100, we are located on the second floor of the building.
How do I pay? How do I access my SuperBill?
All payments, invoicing, and SuperBills are housed in our client portal. Please reach out to your therapist if you need to reset your password or have trouble locating these documents.