HELP CENTER
DO YOU TAKE INSURANCE?
Our services qualify for patient reimbursement under most insurance plans. However, due to our commitment to confidentiality, we do not participate with any health insurance panels.
Depending on your health coverage, most plans allow you to apply for reimbursement using the billing statement we provide you with through our client portal. We are considered an “out-of-network provider.” Services may be covered in full or in part by your health insurance or employee benefit plan. Please check your coverage carefully by calling an insurance representative prior to your first appointment and asking the following questions:
Do I have mental health insurance benefits for outpatient psychotherapy?
What is my deductible and has it been met?
How many sessions per year does my health insurance cover?
What is the coverage amount per therapy session for an out-of-network provider?
WHAT HAPPENS AT THE FIRST SESSION?
Initial sessions are always a little different than ongoing therapy session because we need to start to establish a relationship. The majority of the session will be spent with your therapist asking you, and anyone that you want to include, questions about your life. what brought you to therapy, and what you want to work on. Feel free to come with questions for your therapist as well. We believe that therapy is a collaborative process and want you to feel as comfortable as possible with your therapist.
WHAT TYPE OF THERAPY DO YOU PRACTICE?
We not like to subscribe to one model of therapy, instead we meet with you to determine what methods of therapy will work best. We believe the largest determinant of success in therapy is the relationship and the ability for you to be honest with your therapist.
WHAT IS THE LINK FOR THE CLIENT PORTAL?
Click here to get to the client portal. You are able to access billing documents and schedule appointments.
WHAT IS YOUR CANCELLATION POLICY?
Please call or email if you need to cancel your appointment. We ask that appointments be cancelled up to 48 hours in advance or else you may be charged for the missed session.
WHERE ARE YOU LOCATED?
My office is located in downtown Bethesda at 4940 Hamden Lane in the Arlington and Elm Building. There is street and garage parking within walking distance as well as the Bethesda Metro which is 3 blocks away.
WHAT IS THE LINK TO SIGN ON TO VIRTUAL SESSIONS?
Click here to sign into your virtual session.
The website for virtual sessions is https://doxy.me/lisaluse, you are able to access the website from your computer or smartphone.